Terms of service

TERMS OF SERVICE

Last updated: October 13, 2026

1. Overview

This website is operated by NabbitIt LLC, doing business under the NabbitIt™ brand. Throughout these Terms, “NabbitIt,” “we,” “us,” and “our” refer to NabbitIt LLC.

These Terms govern your access to and use of our website, including its information, resources, and inquiry forms. By using the website, you agree to these Terms. If you do not agree, please discontinue use.

Our website is hosted on Shopify. Information about how personal information is handled is provided in our Privacy Policy.

2. Our Services

NabbitIt provides technology and business consulting, which may include:

  • Quality assurance, manual testing, and test automation.

  • QA strategy, release readiness, and user acceptance testing support.

  • Manual-to-automation transitions and AI-assisted QA transformation.

  • Load and performance testing.

  • Project and program management.

  • Business analysis, requirements development, and Agile delivery support.

  • Software implementations, integrations, and project recovery.

  • Vendor, offshore, and nearshore coordination.

  • Website setup, maintenance, and troubleshooting.

  • QuickBooks setup, training, bookkeeping, and process support.

Website descriptions provide general information. The services available for a particular engagement depend on the agreed scope, resources, and availability.

3. Inquiries and Client Agreements

Submitting an inquiry, requesting a consultation, or discussing a project does not create a client relationship or commit either party to an engagement.

Consulting engagements are subject to a separate written agreement or statement of work accepted by both parties. That agreement establishes the applicable scope, deliverables, responsibilities, fees, payment terms, timelines, and other project conditions.

If a client agreement conflicts with these website Terms regarding an engagement, the client agreement controls for that engagement.

4. Pricing and Payment

Prices shown on the website are starting rates or general estimates unless expressly stated otherwise. Final pricing depends on the project scope and will be documented in the applicable proposal or client agreement.

Website rates and service availability may change. Changes to website pricing do not override an existing client agreement.

Deposits, recurring billing, expenses, cancellation, rescheduling, and refunds are governed by the applicable client agreement. Submitting a contact form does not authorize a charge or enroll you in a recurring service.

5. Information You Provide

You agree to provide accurate information when contacting us and to submit only information you are authorized to share.

Please do not submit passwords, payment card details, Social Security numbers, financial account credentials, confidential client records, or other sensitive information through the public contact form.

Any access to client systems, handling of confidential information, or use of client data will be addressed through the applicable engagement agreement and agreed communication methods.

6. Website Content and Intellectual Property

Unless otherwise identified, website content, branding, logos, illustrations, text, and resources are owned by or licensed to NabbitIt LLC.

You may view the website for personal use or to evaluate our services. Except as permitted by law or with our written permission, you may not copy, sell, distribute, or commercially exploit our proprietary content.

Third-party trademarks and materials remain the property of their respective owners.

Ownership and permitted use of client deliverables, software, test scripts, templates, and other engagement materials are governed by the applicable client agreement.

7. Third-Party Platforms and Links

Our website may reference or link to third-party platforms, tools, or resources. Those providers operate independently and may have their own terms and privacy policies.

A reference or link does not necessarily constitute an endorsement. We do not control third-party content, availability, or practices.

Shopify provides website hosting technology. Consulting engagements are between the client and NabbitIt LLC.

8. Acceptable Use

You may use this website only for lawful purposes. You may not:

  • Submit fraudulent, misleading, or unauthorized information.

  • Impersonate another person or organization.

  • Infringe intellectual property or privacy rights.

  • Introduce malware or interfere with website operation.

  • Attempt unauthorized access to systems or information.

  • Circumvent security controls or access restrictions.

  • Use the website to harass, threaten, or harm others.

We may restrict website access when reasonably necessary to address misuse or protect the website and its users.

9. Privacy and Communications

Personal information collected through the website is handled as described in our Privacy Policy.

When you submit an inquiry, we may contact you to respond, discuss your needs, and coordinate related next steps. Submitting an inquiry does not, by itself, enroll you in marketing emails or text messages.

10. Information and Service Limitations

We make reasonable efforts to keep website information accurate and current, but it may contain errors, omissions, or outdated information. We may correct or update website content.

Website information is general and does not constitute legal, tax, investment, or financial planning advice. Bookkeeping services do not include those services unless separately agreed and provided by an appropriately qualified professional.

Testing cannot guarantee that software is free of every defect or vulnerability. Consulting outcomes depend on the agreed scope, client participation, system conditions, and other factors. Specific service commitments are established in the client agreement.

11. Website Availability and Liability

To the extent permitted by applicable law, the website and its general informational content are provided on an “as is” and “as available” basis. We do not guarantee uninterrupted access or error-free website operation.

To the extent permitted by applicable law, NabbitIt LLC will not be liable for indirect, incidental, or consequential damages arising from use of this website.

This section concerns website use. Warranties, remedies, and liability relating to paid consulting services are governed by the applicable client agreement. Nothing in these Terms excludes rights or liability that cannot legally be excluded.

12. Governing Law

These website Terms are governed by the laws of the State of Texas and applicable United States federal law, subject to any mandatory laws that apply.

13. Changes and Severability

We may update these Terms by posting a revised version and updating the date above. Where required, we will provide additional notice.

If a provision is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

14. Contact

Questions about these Terms or our consulting services may be sent to:

NabbitIt LLC
Email: vmitchell@nabbitit.com
Business mailing address: 5900 Balcones Ste 100 Austin, TX 78731
United States